While clearing a paper jam I managed to detach a small plastic part from my ENVY Photo 7830

Posted by Geordie4 on

Hi,

 

While clearing a rare paper jam (my first with this printer) I managed to detach a small plastic part but I cannot see where it belongs.  It is approx one inch long, half inch high and quarter inch wide.  

 

Any ideas, please?

 

Geordie4

 

 

 

A part from inside an ENVY 7830A part from inside an ENVY 7830

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1 comment

  • @Geordie4,
     
    Thanks for reaching out and a good day to you. I have reviewed the post. Your patience and efforts are amply appreciated. This is a hardware issue. 
    I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon. 
     
    Thanks and have a blessed week ahead.
     
     
     
     
     
     

    DavidSMP I am an HP Employee
    DavidSMP on

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