Viewfinder for Sprocket 2-in-1 will not close

Posted by Zoomgali on September 23, 2020

Hi, Just got a sprocket 2-in-1.

Viewfinder will not close.

PLEASE do not tell me to reset.

[Unless of course you are digital and not real].

This is a mechanical problem NOT a digital problem.

Thank you!

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1 comment

@Zoomgali

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I understand that the Viewfinder is not closing.

Since this is a Hardware issue, please contact our Phone Support for Service Options

1) Click on this link - www.hp.com/contacthp/
2) Click on “Continue as guest”.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on “Show Options”.
Fill the web-form. A case number and phone number will now populate for you.

Keep me posted if you need further assistance

Thank you 🙂

If the information I’ve provided was helpful, give us some reinforcement by clicking the “Solution Accepted”
KrazyToadI Am An HP Employee
KrazyToad on September 23, 2020