Viewfinder for Sprocket 2-in-1 will not close

Posted by Zoomgali on

Hi, Just got a sprocket 2-in-1.

Viewfinder will not close.


PLEASE do not tell me to reset. 

[Unless of course you are digital and not real].

This is a mechanical problem NOT a digital problem.


Thank you!

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1 comment

  • @Zoomgali
    Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
    I understand that the Viewfinder is not closing.
    Since this is a Hardware issue, please contact our Phone Support for Service Options
    1) Click on this link - 
    2) Click on “Continue as guest”. 
    3) Enter the serial of your device. 
    4) Select the country from the drop-down. 
    5) Click on “Show Options”. 
    Fill the web-form. A case number and phone number will now populate for you.
    Keep me posted if you need further assistance
    Thank you 🙂
    If the information I’ve provided was helpful, give us some reinforcement by clicking the “Solution Accepted” 

    KrazyToadI Am An HP Employee
    KrazyToad on

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