Upgrading the HP Sprocket firmware

Posted by Prozaac4me on

I have tried to use the sprocket on multiple Android devices, and the sprocket application cannot connect to the printer via BT.  I have followed the instructions more than once, and continue to get the same error.  Is there a way to download the firmware and flash it via a computer?

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  • My sprocket will not take a charge and I can’t get it to turn on even after pushing reset.

    Robyn Cooper on
  • @Prozaac4me
    Thank you for joining the HP Community
    Could you please help me with the exact model name or the product number of the product?
    To answer your question regarding the firmware update from the computer, it is not an option.
    Keep me posted.
    Have a great day!
    Cheers 🙂

    Raj1788I am an HP Employee 
    Raj1788 on

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