I have tried to use the sprocket on multiple Android devices, and the sprocket application cannot connect to the printer via BT. I have followed the instructions more than once, and continue to get the same error. Is there a way to download the firmware and flash it via a computer?
Upgrading the HP Sprocket firmware
Posted by Prozaac4me on
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My sprocket will not take a charge and I can’t get it to turn on even after pushing reset.
@Prozaac4meRaj1788I am an HP Employee
Thank you for joining the HP Community
Could you please help me with the exact model name or the product number of the product?
To answer your question regarding the firmware update from the computer, it is not an option.
Keep me posted.
Have a great day!