The blue smartsheet is the one tha comes out when i I send a picture. I that normal?

Posted by Danny_correa on

I just buy a new package for my sprocket and I what to print some pictures and the blue sheet comes out of my sprocket and then I have to send the picture again with out the blue sheet.... so I don't know if that's normal or what is happening.

Please help me. 

 

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1 comment

  • @Danny_correa
     
    Welcome to the HP Support Community.
     
    I don’t quite understand the issue here. What bluesheet are you referring to? Could you send a picture please? From where are you trying to print?
     
    Please check if this helps you: https://support.hp.com/in-en/product/hp-sprocket-photo-printer/12635221/document/c05241268
     
    If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
     
    Thanks!
     
    Have a great day!
     
     

    I am an HP Employee

    Betty0610 on

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