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Sprocket wont turn on, charging light flashing
Posted by C8932 on
I have just purchased a sprocket 200, i have got home, unboxed it and plugged it in! I am unable to turn the sprocket on and the charging light is continuously flashing red. I have left it for half an hour and still nothing. I have tried the trouble shooting on the website and it doesnt seem to be working. I cant view the issue on the app, because it wont turn on for me to be able to connect it. Any help would be appreciated.
TIA
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@C8932
Sandytechy20 I am an HP EmployeeWelcome to HP support community.
Try the steps mentioned in this HP document to fix the issue:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.