Sprocket won’t connect to new iPhones

Posted by atad on

Hi there,

The link you shared earlier doesn't seem to work anymore (please see below). I am also having the same problem as the original poster. My sprocket won't connect to my new iPhone XR, which I just upgraded to.

https://support.hp.com/us-en/product/hp-sprocket-photo-printer/12635221/document/c05300073 (HP Sprocket - Cannot Connect, Print, or Update Firmware (Apple iOS)


I have deleted the app, reinstalled, turned off my phone and the sprocket and restarted them. However my phone is still not able to discover the Sprocket. 


Please help! 


Older Post Newer Post


Leave a comment

Please note, comments must be approved before they are published