Sprocket is printing in pink

Posted by Mia28 on

I got a HP Sprocket 200 printer for Christmas and have only just used it recently but every single photo i print, comes out pink! I have googled this problem and followed every single step that has been suggested by other users and HP support. Im beyond frustrated as its brand new. Any help please?

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  • @Mia28
    A warm welcome to HP Support Community!
    If you have tried all possible steps available in this document, then, I’m afraid, its a possible hardware failure. Please call HP Support to obtain all available repair/replacement options. You may use the following steps to contact your regional HP Support:
    1) Click on this link.
    2) Select your product type below.
    3) Enter the serial of your device. 
    4) Select the country from the drop-down. 
    5) Select the chat or get phone number options based on your preferences. 
    6) Fill the web-form and proceed further.
    Have a great day!

    Senan6806 I am an HP Employee

    senan6806 on

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