I have recent got a second hand sprocket 200. However it will not charge, when it is plugged in it's charge light is always red, The front LED light does not turn on. I have tried turning it on and it does not. I have tried resetting it and it won't work.
I am trying to find out if i can get it repaired,however i cannot find out how. Can you please help as this is stressful? the virtual agent is terrible as it doesn't have a repair option and it would be nice to speak to an actual person about it
Welcome to HP support community.
Reset the printer
Remove the paper cover.
Locate the Reset button.
With a paperclip or pin, press and hold the Reset button for 3 seconds.
The printer resets.
You can refer this HP document for more assistance:- Click here
I hope that helps.
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