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Sprocket 200 not appearing in "Bluetooth settings" in iOS and Android
Posted by Netsuki on
I have exactly the same problem. Tried everything, but new Sprocket dies not register as Bluetooth device. I've tried everything. Is this product a dud, and what do I do with it? It's an expensive hoax.
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@Netsuki
KrazyToadI Am An HP EmployeeI’m glad you got this sorted out
Do visit our HP Support Community and drop us a message anytime you need help 😊
I have today, thanks. They were brilliant. When all else fails, go to the top. ❤
@Netsuki
If you have already performed all the troubleshooting steps in this Support Community Link: https://h30434.www3.hp.com/t5/sprocket/Sprocket-200-not-appearing-in-quot-Bluetooth-settings-quot/m-…, I suggest you contact HP Support for Service Options
Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support
Thank you
If the information I’ve provided was helpful, give us some reinforcement by clicking the “Solution Accepted” on this Post and it will also help other community members with similar issue.
KrazyToadI Am An HP Employee