Sprocket 200

Posted by kaileeschacht on

This problem has never happened before but I took my sprocket out the use yesterday and it wasn’t working. I put it on the charger and the front light was flashing red and so is the light by the charging port. I changed the paper and there’s no paper jam. I restarted it multiple times and still didn’t work. Someone please help! 


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1 comment

  • @kaileeschacht
     
    Welcome to HP support community.
     
    Try the steps mentioned in this HP document to fix the issue:- Click here
     
    I hope that helps.
    To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
    Cheers.

    Sandytechy20 I am an HP Employee
    sandytechy20 on

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