Printing issue

Posted by smileyp on

I cannot print because I am receiving an error message that it is put of paper even though it is not out of paper and it is loaded properly.

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1 comment

  • The troubleshooting steps in the document here may help resolve the false paper out message on your Sprocket printer. If the steps there do not resolve the issue I would suggest the following: remove the paper from the printer and set it on a flat surface.  Check if the paper is curled at the edges.  If it is then carefully roll the paper in the opposite direction to flatten it.

    Bob Headrick,  HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the “Accept as Solution” button If my answer was helpful please click the “Thumbs Up” to say “Thank You”

    Bob_Headrick on

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