Poor Photo Quality

Posted by Cateatscake on

I have checked several other topics and have tried all the suggestions

My sprocket is fully charged
It has not been used for extended periods, ie I have been giving it plenty of time between printings
I have run the blue HP SmartPrint paper several times
I use the official HP zink paper
The latest firmware has been applied and there are no updates available
The photos are quite high resolution

However, photos are printing with reddish tinge, white is tinged with blue, green/yellow/orange all often print as the same colour.

What can I do to improve print quality?
Or at this point, would I be better off returning the product?

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