Old look over all foto's

Posted by Heuveltje on

Hi, When I am printlint with The Sprocket I get a kind of Old look over The foto's. The White colour is not White but more Old White/ yellow kind of colour. They are not The same colour like on The iPhone no matter what i try. I am using The original hp zink paper.  Can you please tell me what to do. I saw exsamples on YouTube that where looking the same as the original so it should be possible. I would love to have the pictures more like the original foto. 


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6 comments

  • I have the same problem. Please let us know how it goes?Sarah x

    sarahrealista on
  • Hi Sandra, no I didn’t, I still need to call them to try to solve the issue. nicole

    Heuveltje on
  • HiI have the same issueHave you succeeded to solve it?Thank youSandra

    Sandra_digi on
  • @Heuveltje
     
    Thanks for the reply.
    I appreciate your time and effort.
     
    As you have already tried these steps and still having the issue, I would personally suggest you contact our HP phone support for further assistance. If your product is Out of warranty then remember to choose the paid options to get the tech support number.
     
    They might have multiple options to help you on this.
     
    Please use the following link to create yourself a case number, then call and it may help speed up the call process:
    Step 1. Open link: www.hp.com/contacthp/
    Step 2. Enter Product number or select to auto detect
    Step 3. Scroll down to “Still need help? Complete the form to select your contact options”
    Step 4. Scroll down and click: HP contact options – click on Get phone number and phone number appear.
    They will be happy to assist you immediately.
     
    Keep me posted for any other assistance,
    Cheers.

    Sandytechy20 I am an HP Employee
    sandytechy20 on
  • Hi Sandy, I did all what you sugested but the result is still the same. The photos are not the same in reality shown on the print screen.  kind regards,Nicole

    Heuveltje on


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