NEW Omen 15 2019 shut down while charging

Posted by handsofdidact on September 23, 2020

While I was browsing my website, my omen laptop suddenly shut down and cannot be restarted. I flipped it over and it smelt burnt.

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1 comment

@handsofdidact

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community’s private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

Arthur-c on September 23, 2020