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My sprocket will not connect to Bluetooth and when it is turned on it will not turn off
Posted by TLL1010 on
I have updated the app and have followed all the previous forum suggestions re: resetting. I have an Android. The sprocket initially printed when I first bought it but now it won't let me connect to Bluetooth at all.
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@TLL1010, Welcome to the HP Support Community!
KUMAR0307 I am an HP EmployeeWhat model sprocket are you using?
Which version of Android is installed on your mobile device?
You may perform the troubleshooting steps mentioned in this document.
Let me know how this goes.
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