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My sprocket photo printer blinking red light as soon as I got it out of box.

Posted by SSK21 on

My sprocket won’t take charge and is blinking red lights when I connect usb. I called tech support and they said they can’t help me because it’s beyond warranty time limit. I think there’s a defect on the battery and it won’t take charge.  HP won’t help me.   I’m suck with an expensive product I can’t use.  Worst product ever.  I don’t recommend it.  


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2 comments

  • Hello,   Sorry,  I could’t log onto my computer.  If you could help me, I’ll really appreciate it  

    SSK21 on
  • Hi @SSK21
     
    Welcome to the HP Support Community. 
     
    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
     
    Thank you for visiting the HP Support Community. 
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
     
    Have a great day! 

    Asmita I am an HP Employee
    asmita6658 on

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