My Sprocket 200 won't pair. I have reset it, I have rebooted my phone, I have deleted and retarded the app., I have turned my Bluetooth on and off. It was working just fine. I was printing pictures and it just stopped working. No changes were made. Just next picture didn't print and now won't pair. Please help or next step is return it
My Sprocket 200 won't pair.
Posted by Wendisimpson on
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@Wendisimpson, Welcome to HP Support Community!TEJ1602 I am an HP Employee
If you have already performed the steps from the document Sprocket Does Not Connect or Print and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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