Worked great on the sample 10 pack. Changed cartridge and new paper and it keeps saying it is jammed. I have done all suggested fixes and nothing has worked.
I purchased HP Sprocket Studio Paper Jam
Posted by MJPRIDGEON on
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I have the same problem as above – what is the solution
@MJPRIDGEON, Welcome to HP Support Community!TEJ1602 I am an HP Employee
Check the User Guide for any help. If the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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