I have the same issue.

Posted by ESALL on

my sprocket isnt connecting to my phone and i cant seem to find it in my bluetooth settings. i have done everything that the hp help has told me to do and still nothing. please help me resolve this issue.


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1 comment

  • Hi @ESALL
    Welcome to the HP Support Community. I understand you are not able to connect the sprocket to your phone. I’d be happy to assist you.

    Which model sprocket are you using?
    Are you using an Android or an iPhone?

    Kindly perform the steps mentioned in this document to resolve this issue.
     
    Hope this helps! Keep me posted. 
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
    Have a great day! 

    KUMAR0307 I am an HP Employee
    Kumar0307 on

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