My Sprocket wasn’t printing. So I removed the printer and removed it from my Bluetooth. I also deleted the app. Then I redownloaded the app, and tried reconnecting my printer but my phone doesn’t find it. I have tried everything, resetting my phone, resetting the sprocket, you name it! Please let me know what else I can do, I’m very annoyed!
HP Sprocket Won’t Connect
Posted by Nicole52 on
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@Nicole52TEJ1602 I am an HP Employee
Thanks for replying!
If you have already performed the steps from the document HP Sprocket Printers – Sprocket Does Not Connect or Print and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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@Nicole52Sandytechy20 I am an HP Employee
Welcome to HP support community.
Which phone are you trying to connect the printer to?