HP Sprocket Prints with Brownish Cast

Posted by ottonomy on

Hello, HP. It's been over a year, and countless Sprocket firmware updates and iOS app updates, but the problems persist for me, and every other Sprocket user I've met. Do you have an answer? Should we all just expect our photos to print with a noticeable cast? Why can't you compensate for it with your firmware?

Older Post Newer Post


  • I too have the same issue despite using all of the different colour settings, without success. Everything has a brownish hue. Please advise. Thanks in anticipation

    Kate32 on
  • @ottonomy
    Thank you for posting on HP Forums, 
    Riddle_Decipher is at your service. 
    I Understand you are in need of support and to help you out,
    I’m sending out a Private message with the information you need to get this sorted,
    Please check your Private message icon on the upper right corner of your HP Forums profile 
    Next, to your profile Name, you should see a little blue envelope, please click on it 
    (The reason we are utilizing the private message now, is because the instructions are critical).
    Keep me posted,
    If the information I’ve provided was helpful, 
    Give us some reinforcement by clicking the “Accept as solution” and kudos buttons, 
    that’ll help us and others see that we’ve got the answers!
    Good Luck.

    Riddle_Decipher I am an HP Employee
    Riddle_Decipher on

Leave a comment

Please note, comments must be approved before they are published