HP Sprocket Prints with Brownish Cast

Posted by ottonomy on

Hello, HP. It's been over a year, and countless Sprocket firmware updates and iOS app updates, but the problems persist for me, and every other Sprocket user I've met. Do you have an answer? Should we all just expect our photos to print with a noticeable cast? Why can't you compensate for it with your firmware?


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2 comments

  • I too have the same issue despite using all of the different colour settings, without success. Everything has a brownish hue. Please advise. Thanks in anticipation

    Kate32 on
  • @ottonomy
    Thank you for posting on HP Forums, 
    Riddle_Decipher is at your service. 
     
    I Understand you are in need of support and to help you out,
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    Good Luck.

    Riddle_Decipher I am an HP Employee
    Riddle_Decipher on

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