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HP Sprocket Green Photos?
Posted by coldpotato on
My photos are always printed with a green hue.
- My photos are original/unedited
- Reveal is turned off
- I recalibrated the printer with the smartsheet
- I updated the firmware
- I use HP sprocket zink paper
All my photos have a green tint to them. However, sometimes, the edits I add from the HP sprocket app print out accurately. For example, my photo would be printed with a green hue, but the pink text I added from the app would print out pink.
This is frustrating as my warranty ended and my printer doesn't print out color-accurate photos.
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@coldpotato, Welcome to HP Support Community!
TEJ1602 I am an HP EmployeeIf you have already performed the steps from the document Improving Print Quality and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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