I tried to connect my Sprocket new edition to ipohnes (ios 12.1.2) several times - i tried it out with 3 different iphones.
The phone connects wits the printer via bluetooth and in the last step in the app i get always the same failure message on the phone : this accessory is not supported by this iPhone
I tried everything - connect new, searched for new firmware (nothing found), reset printer, delted the app several times and all i found on the web - always the same
The printer is new
And I tried out with 3 different iphones and always get the same answers on the phone - the app finds the printer - i can connect it and getting the date. And then i s there the window accessory choose - with the printer listed - and then i click on the HP Sprocket 200 (64:79) and getting the message - this accessory is not supported.
Sorry for my english - no native speaker. Living in Austria
Solved! Go to Solution.