Grinding cogs noise.

Posted by Otto111 on

I would like to eliminate the screeching noise of sprocket wheels clashing when the carrier has moved to start a print or when the initial setup is being completed after having turned on the printer. Otherwise, everything is working fine.

Thanks

Otto


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1 comment

  • Hi @Otto111
     
    Welcome to the HP Support Community. I’d like to help. 
     
    Let’s try these steps -
     
    1) Take out the cartridges.
    2) Unplug the power cord from the printer & wall.
    3) Wait for 30 seconds. 
    4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.
    5) Insert the cartridges back into the printer.
     
    Also, try updating the printer’s firmware - HP Printers – Updating or Upgrading Printer Firmware
     
    If the issue still persists, I’d suggest you Contact HP in your region regarding the service options for your printer.
     
    Have a great day! 
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

    Asmita I am an HP Employee
    asmita6658 on

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