Black line

Posted by Jaz89 on

I have the Sprocket Studio and almost every photo I print, on the bottom appears a black line. Some photos have it, some don’t. Why is that? What is that?

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1 comment

  • @Jaz89,
    Welcome to the HP Support Community!
    I assure you I will try my best to get this sorted.
    In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

    Can you share a picture of the line which is coming at the bottom?
    Do you see the line in the print preview as well?
    Have you performed any troubleshooting steps before posting?

    Look forward to hearing from you and you have a great day!
    Take care.

    The_Fossette I am an HP Employee
    The_Fossette on

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