App closes suddenly when I want to print

Posted by AnnaMC2 on

when I start printing with my Sprocket, the app closes suddenly but the printer is connected and updated; I have an iPhone with iOS 9; last summer the App works but now I don't know how to solve this problem


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2 comments

  • I’ve a simple Sprocket (not a Studio or  a Plus one) and I’ve  already tried the advices and procedures suggested by the links you kindly sent me but I couldn’t find anything about this specific problem (nothing mentioned about the App) : it seems to be a bug on the App. 

    AnnaMC2 on
  • @AnnaMC2  At this writing, there are several of these little printers: HP Sprocket 2-in-1HP Sprocket Photo PrinterHP Sprocket Studio seriesHP Sprocket Plus PrinterHP Sprocket 200 Printer series  For example, HP Sprocket 2-in-1Troubleshooting documents include (and are not limited to):HP Sprocket Printers – Sprocket Does Not Connect or Print and, in How-toFrequently Asked Questions (FAQs) Thank you for participating in the HP Community Forum.We are a world community of HP enthusiasts dedicated to supporting HP technology.Click Thumbs Up on a post to say Thank You!Answered? Click post “Accept as Solution” to help others find it.    

    Dragon-Fur

    Dragon-Fur on

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